Effective Date: October 2024

1. Introduction
At Larocta (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable UK privacy laws. This policy applies to our website, https://larocta.co.uk (the “Website”), and customers within the United Kingdom.

2. Information We Collect
When you interact with our Website, we collect the following personal information:

• Personal Details: Your name, email address, billing and shipping address, and phone number when you make a purchase.
• Payment Information: Payment details such as credit/debit card numbers (processed securely by third-party payment processors).
• Account Information: If you register an account, we collect your username and password.
• Order History: Information about the products you purchase and your transaction history.
• Cookies & Tracking Data: We use cookies and similar tracking technologies to collect information about your device and browsing activities, such as IP address, browser type, and pages visited.

3. How We Use Your Information
We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your purchases, including sending order confirmations and shipping updates.
• Customer Support: To assist you with inquiries, returns, or any issues related to your purchase.
• Marketing Communications: With your consent, we may send you promotional offers, new product updates, or special deals. You can unsubscribe from these communications at any time.
• Improving Our Services: To analyze customer behavior and enhance the user experience on our Website through performance improvements and relevant content.
• Legal Compliance: To meet legal obligations, such as tax and financial reporting.

4. Sharing Your Information
We only share your personal information in the following limited situations:

• Service Providers: We work with trusted third-party service providers (such as payment processors, shipping companies, and IT support) to help deliver our services. These providers are bound by data protection agreements to safeguard your information.
• Legal Obligations: We may share your data if required by law or if we need to protect our legal rights or comply with court orders or government requests.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, legal obligations, and improving customer experiences.

6. Your Rights
Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information (subject to certain legal obligations)
• Object to or restrict the processing of your data in some circumstances
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@larocta.co.uk

7. Cookies
We use cookies to improve your experience on our Website. You can control your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment details are securely processed through third-party providers who comply with relevant security standards.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Larocta
Email: info@larocta.co.uk
Website: https://larocta.co.uk